Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
Are your products 100% natural and organic?
Yes, Nature's Garden is committed to purity. All our products are formulated with 100% plant-based ingredients and are certified organic whenever possible, free from synthetic fragrances and parabens.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days.
Do you test your beauty products on animals?
Absolutely not. Nature's Garden is a strictly cruelty-free brand. None of our finished products or raw ingredients are ever tested on animals.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened items within 30 days of delivery for a full refund or exchange.
Are your packaging materials eco-friendly?
Sustainability is at our core. We use recyclable glass bottles, biodegradable packing peanuts, and FSC-certified cardboard boxes to minimize our environmental footprint.
How should I store my natural skincare products?
Because we do not use harsh synthetic preservatives, we recommend storing your products in a cool, dry place away from direct sunlight to maintain their potency and freshness.